Guide · Eurotrade

Economic substance: avoiding the letterbox company

By Rémi Delapierre 8 min read
In short

The economic substance of a Bulgarian company brings together the proof of a genuine presence in the country — a physical address that is actually used, a local agent, a Bulgarian mobile line, a dedicated web interface to read your SMS (OTP / 2FA codes) live, an AML point of contact and bookkeeping kept locally.

This is what distinguishes a genuine European company from a "letterbox company", and it is decisive on two fronts: it makes your set-up defensible before the tax authorities and conditions the success of bank KYC.

Above all, it is this same infrastructure that makes the company genuinely operable remotely: forming the structure is only one line of the equation — you still need to be able to run and manage it from anywhere. That is the whole point of the Fenchell offer, an integrated system whose file is designed from the outset for remote management, where a generic incorporation stops at registration.

2018 Genuine firm in Plovdiv since
~1,000 Companies formed
100% Fintech applications assembled remotely, with no travel
4.8/5 Ekomi rating

What is economic substance?

Economic substance refers to the tangible reality of a company: the fact that it exists not only on paper at the Commercial Register, but also in the physical world.

A registered Bulgarian company — identified by its EIK number — is just a legal shell as long as no activity, no resources and no presence are attached to it. Substance is precisely the set of elements that prove something is happening behind the EOOD.

The opposite of substance is the infamous "letterbox company": a rented registered address, a registration, and nothing else. No office in use, no reachable contact, no living bookkeeping.

This configuration, long tolerated, is now scrutinised closely — by tax authorities (who look at where the company is actually managed) as much as by banks (who check the reality of the activity at the KYC stage).

Forming a Bulgarian company, for its part, remains perfectly legal and advantageous — see our pillar guide forming a Bulgarian company remotely — on the sole condition that it is backed by genuine substance.

The EOOD (single shareholder) and the OOD (several shareholders) are the classic forms. But for a 100% remote formation, with no capital deposit or prior bank account, the DPK/EDPK is often the simplest choice — see EOOD, OOD or DPK. Whatever form you choose, the substance challenge remains the same.

The real challenge

The real challenge is not forming the company, it is being able to run it. A company that pays almost no tax but cannot actually be run or managed remotely is of no use. Economic substance and remote operability are two sides of the same infrastructure:

  • A local agent on the ground who acts on your behalf.
  • A dedicated web interface to read live, from any device, your SMS (OTP / 2FA codes from banks and platforms) received on your Bulgarian mobile line, along with call forwarding.
  • Mail collection and scanning, the AML point of contact (POC).
  • Help assembling the files for opening bank and fintech accounts, remotely — the client remains the applicant and the holder.
  • A dedicated static IP with a secure business connection, and bookkeeping managed locally.

A generic incorporation — wherever it is formed — covers only one line of the equation, the registration. At Fenchell, these elements are not added afterwards: they form an integrated, inseparable system, designed from the outset so that the company is genuinely manageable remotely.

An empty shell is not only fragile: it is indefensible the day it is looked at closely. And two players look at it closely — your country's tax authority, and your bank's KYC analyst.

Why is substance decisive (tax + bank)?

Substance is not a compliance detail: it is the pillar that holds your whole set-up together. It comes into play on two fronts that can, on their own, derail a poorly prepared project.

1. The tax front

The tax authority of your country of residence may seek to attach the profits of your Bulgarian company to itself. Three notions come up systematically:

  • Tax residence — where is the company actually managed?
  • The permanent establishment (a notion governed by international tax treaties, the OECD model) — is the company in fact run from abroad?
  • Abuse of law — does the set-up have a purely tax-driven purpose?

Faced with these three questions, substance is your best defence. And the stakes are high: Bulgaria offers an overall tax burden among the lowest in the EU10% corporate tax (чл. 20 ЗКПО, lex.bg) then between 0 and 5% on dividends (0% to an EU/EEA parent company, with no threshold or holding period, чл. 194, ал. 3, т. 3 ЗКПО; 5% paid to an individual).

That comes to around 10 to 14.5% once profits are distributed, depending on the dividend rate — whereas Hungary advertises a 9% headline corporate tax but exceeds 20% once dividends are added (see our Bulgaria vs Estonia, Dubai and France comparison).

To this is added a point often decisive for an e-commerce seller who sells on their brand or their seller account: the taxation of the capital gain on disposal. But it follows three cases, and the "0%" is never unconditional — see the box below. In any case, these rates are lasting advantages only if the set-up is genuine and documented — low taxation is worth nothing if the company is not genuinely operable.

Capital gain on disposal: 0% in Bulgaria ≠ 0% overall

The disposal of the shares of a Bulgarian company follows three distinct cases — presenting a flat "0%" would be misleading:

  • Listed securities on a regulated EU/EEA market (or equivalent): 0% (чл. 13, ал. 1, т. 3 ЗДДФЛ; чл. 44 + 196 ЗКПО).
  • Unlisted shares (дялове of an OOD/EOOD/DPK), on the actual gain: 10% under domestic law (чл. 33, чл. 48, ал. 1 ЗДДФЛ).
  • Non-resident transferor of a Bulgarian non-property company: 0% in Bulgaria by virtue of the tax treaty (OECD model art. 13 §5; the treaty prevails, чл. 75 ЗДДФЛ) — but the gain is taxable in your country of residence.

The overall 0% applies only to securities listed on a regulated EU/EEA market, or if you are tax-resident in a state with no capital gains tax. A French resident, for their part, pays around 31.4% at home in any case: this is not a Bulgarian saving.

Conditions: company not predominantly property-holding, no contrary substantial-participation clause, ДОПК procedure art. 135–142. General information; each tax treaty must be checked individually.

The gap with a set-up that stays in France is structural, not anecdotal. On a comparable basis, the expatriate established in Bulgaria keeps about +63% more net over five years, where an equivalent activity taxed in France pays nearly 3.1× more tax. The table below sums up the rate gaps that produce this effect:

Item Bulgarian company (expatriate) France
Corporate income tax10%15 → 25%
Business property levy (CFE)€0~€600
Dividend taxationbetween 0 and 5%31.4% (flat tax)
Capital gain on disposal (shares)10% / 0%*~31.4% (taxed in France)

* Capital gain on disposal: 10% under domestic law (unlisted shares); 0% in Bulgaria for a non-resident transferor, but taxable in your country of residence — detail in the box above.

These percentages are structural and defensible. Any absolute amount in euros, however, depends on your actual turnover and profitability: the net gap presented here rests on a scenario of sustained returns — an upper bound, not a promise.

The place of effective management: the 4 conditions

At the heart of the tax front lies a precise notion: the place of effective management. This is the real legal test for a French tax resident — and it applies just as much to a Belgian or Swiss resident — who manages a Bulgarian company remotely.

The question the tax authority asks is simple: from where is the company actually run? If every decision is taken from your living room in France, the tax authority may consider that effective management is located there, and attach the profits to it.

The tax law firm Valoris Avocats, with whom Fenchell works, sets out four concrete conditions for anchoring that effective management in Bulgaria:

1 · A genuine office

A genuine office on the ground in Bulgaria. Not a letterbox: an address that is actually used, where the company has a tangible physical presence.

2 · Diversified customers

Customers not only in your country of origin. A customer base diversified across Europe. Selling on Amazon EU naturally ticks this box: your Italian, German and Spanish customers show that the activity is not merely a front for your domestic market.

3 · Regular travel

Regular travel to Bulgaria. Going 2 to 3 times a year and keeping your plane tickets. There is no minimum number of days: it is regularity that counts, not duration.

4 · Declare the company

Declare the company and its bank account. State the Bulgarian company and its account on your tax return. Transparency towards your own tax authority is a condition, not an option.

Honesty above all

This framework belongs to an expatriation logic. Tax specialists recommend considering leaving France within about two years. If you are determined to keep living in France, do not set up an artificial structure: there is then no genuine optimisation lever, and the risk is not worth it. Better a clear project than a fragile arrangement — that is the condition for a set-up that lasts.

The manager's social security contributions

A nuance few providers explain. The monthly cap on Bulgarian insurable income is €2,111.64 (BGN 4,130) in 2026, against a manager floor of €550.66. But affiliation to Bulgarian social security is not automatic for a non-resident manager.

Under Regulation (EC) 883/2004 (a single applicable legislation, art. 11; place of work, art. 11(3)(a) — EUR-Lex 32004R0883), a manager who runs the company from their country of residence is in principle covered by that country's social security.

The Bulgarian cap applies only if an A1 certificate (issued by the НАП) designates Bulgaria — which is to say that this point is confirmed on a case-by-case basis, and depends, here again, on your substance and your actual place of management.

This is where the first condition meets the very subject of this guide. The genuine office on the ground and the tangible local presence are precisely what Fenchell provides: offices and registered address in Plovdiv, a mandated local agent, a Bulgarian mobile line and a point of contact on the ground.

It is this substance that makes the place of effective management defensible before the tax authorities — the rest depending on your life choices and your declarative rigour.

2. The banking front (KYC)

Before opening an account, every bank or fintech applies a KYC (Know Your Customer) procedure. The analyst checks the address, the nature of the activity, the consistency between the company's country, the director's and that of the flows.

An empty shell sends all the wrong signals and regularly ends up refused — or closed a few months after opening. Conversely, a company with an address in use, a local agent and bookkeeping in place clears KYC far more smoothly. It is a prerequisite we detail in opening a Bulgarian business bank account.

Key point

Substance is not a constraint to be endured, it is an asset that protects. It turns a fragile optimisation into a solid set-up, defensible before a tax inspector as much as before a KYC analyst.

We have said why substance is decisive. It remains to know, concretely, what makes it. Four verifiable pillars — and a clean line between genuine presence and the empty shell.

What constitutes genuine substance?

Substance is assessed through a body of evidence: no single element is enough on its own, it is their combination that carries weight. Here are the four concrete pillars, and the difference with an empty shell.

Element Genuine substance Letterbox company
AddressGenuine office, in use and identifiableEmpty registered address, shared by hundreds of companies
Local agent / staffReachable, mandated Bulgarian contactNo contact on the ground
Phone lineActive Bulgarian (business) mobile numberNo local number, or forwarding abroad
BookkeepingKept locally, returns up to date (NRA)Non-existent or outsourced outside the country
SMS / OTP codes (2FA)Dedicated web interface to read live the SMS received on the Bulgarian line
AML point of contact (POC)Official point of contact registered for AML/MAMLA compliance
MailCollection and scanning of official mail
Remote accountsHelp assembling the files for bank, fintech and marketplace accounts remotely — you remain the applicant
Dedicated static IPDedicated static IP address

A generic registration ticks the first line; the Eurotrade pack ticks every box — verifiable, line by line.

  • A genuine physical address. Not just a plate on a door, but an address in use, able to receive official mail, notifications from the Bulgarian tax authority (NRA) and bank checks.
  • A local agent. A person or entity mandated in Bulgaria, who handles liaison with the authorities, the BULSTAT register and the banks, and can produce an up-to-date Aktualno Sastoyanie (certificate of good standing).
  • A Bulgarian mobile line. An active Bulgarian (business) mobile number anchors the company in the country. It is a simple but powerful marker during KYC and any audit.
  • Bookkeeping kept locally. Up-to-date entries, VAT and corporate tax returns filed on time: this is the living proof that the company genuinely operates.
  • The remote operability infrastructure. This is what turns substance into a company that is genuinely operable: a dedicated web interface to read live, from any device, your SMS (OTP / 2FA codes from banks and platforms) received on your Bulgarian mobile line, call forwarding, mail collection and scanning, registration of the point of contact (POC) required for AML/MAMLA compliance, help assembling the files for opening bank and fintech accounts remotely (you remain the applicant), and a dedicated static IP with a stable business connection. Without these elements, you own a registered shell — not a company you can run from abroad.
  • A formally appointed manager. The management contract (договор за възлагане на управлението, чл. 141, ал. 7 ТЗ) that binds the company to its manager, and the entry of that manager in the Commercial Register, formalise genuine management — a substance marker the authorities can verify.

For e-commerce sellers, substance often comes with operational registrations — an EORI number for import/export, the OSS / IOSS one-stop shop — which further reinforce the reality of the activity.

We see what genuine substance brings. Now let's look at what its absence costs. Because the saving from doing without it is trifling against the price of a re-characterisation.

What are the risks of an empty shell?

Setting up a Bulgarian company without substance is building on sand. The consequences are not theoretical:

  • Tax re-characterisation. Your country's tax authority may consider that the company is in fact run from your home, and tax its profits there — wiping out the entire intended advantage, with surcharges and interest on top.
  • Account refusal or closure. Banks detect empty shells and respond with a KYC refusal or an abrupt closure, which can paralyse an activity overnight.
  • Loss of the exemption benefit. The Bulgarian parent-subsidiary exemption on dividends paid to an EU/EEA parent company (0%, with no threshold or holding period, чл. 194, ал. 3, т. 3 ЗКПО) presupposes genuine and substantial companies; an artificial structure may be deprived of it and fall back on the ordinary withholding (up to 5%) — see dividends in Bulgaria (between 0 and 5%).
  • Reputational damage. Marketplaces, partners and payment providers tighten their own checks. A structure deemed fictitious closes commercial doors.

The lesson is clear: the saving from doing without substance is trifling against the cost of a re-characterisation or a blocked account.

Genuine substance cannot be declared into existence: it is built, on the ground, piece by piece. That is exactly what a genuine firm provides, where a form-filler stops at registration.

How does Fenchell secure substance?

This is precisely where the difference plays out between a mere "form-filler" and a genuine firm. Fenchell is physically present in Plovdiv (bul. Maritsa 95), since 2018, with nearly 1,000 companies formed (90% Bulgarian, 10% French and American), Amazon EU Agency Partner status and an Ekomi rating of 4.8/5.

Your EOOD rests not on an anonymous address, but on a verifiable infrastructure — one that strengthens your bank application files (the opening decision always remaining the institution's) and supports an 80% Amazon account recovery rate for clients who follow our instructions to the letter.

Concretely, the Eurotrade pack (complete formation from €890 excl. VAT) includes the EIK, VAT, help with opening bank accounts and ongoing support, then the registered address and local agent from €29/month excl. VAT and bookkeeping kept locally from €179/month excl. VAT.

It is this continuity — an address in use, a reachable contact, a Bulgarian mobile line, up-to-date entries — that makes your company a genuine presence, and not a letterbox. To place the whole journey in context, see the pillar guide forming a Bulgarian company remotely.

The real difference lies there: a generic incorporation — whatever the provider or the country — covers only one line of the equation, the legal registration. It does not anticipate the dedicated web interface to read your SMS and OTP codes live, call forwarding, mail scanning, registration of the AML point of contact, remote account opening or the provision of a dedicated static IP.

The Fenchell offer is precisely the opposite: an integrated, inseparable system. The file itself — a set of more than 20 bilingual Bulgarian/English documents (more than 30 for multi-shareholder companies) — brings together, in particular:

  • the articles of association;
  • the official registration certificate and its sworn translation;
  • the 8 notarised powers of attorney;
  • the FID, the QES key, and many others.

This file is designed by our qualified legal team — our lawyers admitted to the Plovdiv Bar — specifically for remote management, drawing on years of experience and thousands of real client cases.

Operability is not bolted on afterwards: it is built in from the outset, within the file. It is this infrastructure, built as a single whole, that creates the genuine economic substance — the kind that makes the tax advantage defensible and the company truly workable, wherever you are.

To make this gap immediately legible, the table below places side by side what it really takes to operate a Bulgarian company remotely, what a generic incorporation covers, and what the Eurotrade pack includes.

Where the prose above describes the building blocks one by one, this recap makes the case scannable: a generic registration stops at the first line: the registered company. All the rest of the operability, it does not cover.

What it takes to operate remotely Generic incorporation Eurotrade pack
Registered company + EIK
Local agent (FID, QES key, tax/customs)
Bulgarian mobile line + live SMS OTP/2FA
Registered AML/MAMLA point of contact
Mail collection and scanning
Help assembling the account-opening file (bank + marketplaces), remotely
Dedicated static IP
Bookkeeping + EU/UK VAT + EORIAdd-on billed separately

A generic registration ticks the first line; the Eurotrade pack ticks every box. That is exactly where the difference plays out between a registered shell and a company genuinely operable remotely.

Build a company that stands up

The Eurotrade pack does not deliver you a shell, but genuine substance: the kind that passes bank KYC and withstands a tax audit. All 100% remotely, from €890 excl. VAT.

Discover the Eurotrade pack Book a free call

FAQ

What is the economic substance of a Bulgarian company?
It is the set of elements that prove a company has genuine activity and presence in Bulgaria: a physical address, a local agent, a Bulgarian mobile line and bookkeeping kept locally. It is the opposite of a "letterbox" company that would have nothing but an empty registered address.
Why does substance matter to the tax authorities?
Without genuine substance, the tax authority of your country of residence can re-characterise the company, challenge its tax residence or invoke the notion of a permanent establishment or abuse of law. Substance is what makes the Bulgarian set-up defensible in the face of an audit.
Is substance necessary to open a bank account?
Yes. During KYC, banks and fintechs (Wise, Airwallex, Bulgarian banks) check the address, the genuine activity and the consistency of the file. An empty shell is regularly refused or closed. Genuine substance makes account opening easier and safer.
Is a registered address enough?
No, an address alone is not enough if nothing happens behind it. Substance presupposes a body of evidence: an address that is actually used, a reachable local agent, a phone line, current bookkeeping and, ideally, management resources on the ground. Fenchell provides this infrastructure from Plovdiv.
How does Fenchell ensure my company's substance?
The Eurotrade pack is backed by a genuine firm in Plovdiv, present since 2018, with our team and our dedicated network of partners (lawyers, accountants, marketplace account managers) — that is 10 to 20 people mobilised depending on the complexity of your file: a physical address, a local agent, a Bulgarian mobile line and bookkeeping kept locally from €179/month excl. VAT. Your EOOD thus rests on a verifiable presence, not on a mere letterbox.

General information current as of 8 June 2026, not constituting personalised tax, legal or accounting advice. Substance rules, tax residence and the notion of a permanent establishment are assessed case by case according to your country of residence: check your situation with a qualified adviser. Fenchell Capital OOD — Bulgarian firm based in Plovdiv (EIK 207945095).

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