The Cdiscount Plan of Action is structured in 3 parts, it is written in English, requires an in-depth knowledge of Cdiscount’s rules and laws, as well as a thorough diagnosis of the seller’s faults.
Be careful, Cdiscount will only ever point out one fault the seller made, even if in reality several grievances have been detected by the platform.
For example, if the seller sells through Dropshipping (which is forbidden) and that at the same time the delivery performances are bad, Cdiscount will suspend the account of this seller, with only one announced reason:
- Either a message concerning Dropshipping
- Either a message concerning the delivery performances
However, all faults must be mentioned and reported in the Cdiscount Plan of Action, otherwise the Plan of Action will be considered null, and the seller’s account will remain suspended.