We guarantee 90% of the name of the component found in your sample (or components / molecules).
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If after accepting your purchase and receiving your sample, and after performing all our tests, we are under 90% identification of the material in your sample (or materials and molecules), we will refund within two weeks 90% of the amount you paid for your purchase.
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Some components are made in such a way that it is almost impossible to detect all the molecules, therefore we cannot always break down a sample perfectly.
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